Mobile Signal Booster Solutions For Shopping Centres
Don’t risk losing business due to poor connectivity. Instead, provide your shoppers and employees with reliable mobile phone signal coverage. Our Ofcom-compliant signal boosters are the best way to overcome signal issues in shopping centres and retail stores.
Book Your Free ConsultationMobile Signal Booster Solutions For Shopping Centres
Don’t risk losing business due to poor connectivity. Instead, provide your shoppers and employees with reliable mobile phone signal coverage. Our Ofcom-compliant signal boosters are the best way to overcome signal issues in shopping centres and retail stores.
Book Your Free Consultation
How Can Your Shopping Centre Benefit From a NetCov Signal Booster
Large shopping centres often face issues with poor mobile signal coverage and dead zones. Poor mobile connectivity means customers can’t get online or receive calls and texts, resulting in inconvenienced customers who don’t want to return. Investing in a NetCov signal booster is the best way to offer your customers a high-quality shopping experience, reduce frustration and boost profitability.
Here are some of the main reasons why we believe a reliable phone signal is crucial for shopping centres:
- Improve customer communication. Shopping centres are typically large spaces with multiple floors making it incredibly important for customers to be able to communicate effectively and find each other if they get separated. Better connectivity also means shoppers can stay connected to the outside world helping to extend the amount of time they spend in your shopping centre.
- Customers can use their phones for research. Whether it’s checking information about a particular product or comparing prices, 56% of customers use their phones for research when shopping in stores. Installing a high-performance signal booster is the best way to provide your customers with a seamless shopping experience
- Customers can easily use loyalty or points cards. Many retailers offer app-based loyalty programs that customers can use to collect points and get discounts, but these need a mobile signal to function. Improving the mobile signal in your shopping centre allows customers to seamlessly use their loyalty cards, increasing repeat business
- Make payments easier. Apple Pay and Google Pay don’t require an internet connection to work, but this doesn’t mean that poor signal isn’t a barrier to completing purchases. Whether a customer needs to use two-factor authentication to transfer money or an internet connection to check their bank balance, connectivity is essential in streamlining processes and encouraging customers to spend more.
- Enhance employee communication and productivity. Better mobile connectivity also means that your staff can communicate better, leading to better operational efficiency. This also allows staff to use the phones on their breaks, helping to boost morale.
- Ensure both staff and customers can place emergency calls. Installing one of our signal boosters means that emergency services can be swiftly contacted in the event of an incident. Mobile data also acts as a backup for many security and alarm systems.
NetCov offers complete installation, ongoing maintenance and specialist advice tailored to shopping centres and the retail sector. We offer a bespoke solution to solve your connectivity needs.
How Do Signal Boosters Work in Shopping Centres?
What Affects Mobile Phone Signal Strength in Shopping Centres?
Several factors can affect mobile phone signal strength in shopping centres, including:
- Building materials. Many common building materials such as concrete, brisk and fibreglass insulation, can reduce mobile signal strength.
- Layout. Typically shopping centres are large structures with complex layouts and many internal spaces which means phone signal strength is likely to decrease the further you get from the entrance.
- Physical barriers or obstructions. If there are other tall buildings or natural obstructions such as hills and trees this can also reduce connectivity in your shopping centre.
- Network congestion. Shopping centres often have large numbers of people visiting them which can lead to network congestion and poor mobile signal strength.
- Weather conditions. Rain, fog, and thunderstorms can affect phone signal strength. This can be a significant issue in winter, especially if your shopping centre is in an exposed location.
How Do Signal Boosters Improve Poor Mobile Signal in Shopping Centres?
Our shopping centre signal boosters work by picking up your desired network (including EE, O2, Vodafone, Three and many others). This weak signal is then amplified and sent to the areas of your shopping centre, such as stores in dead zones or underground parking, with poor existing connectivity. Our team can set up multiple booster devices around your shopping centre to ensure seamless mobile phone coverage for customers and staff.
To learn more about our Ofcom-certified cell phone signal booster​s for shopping centres, you can get started with a free initial consultation.
What Our Clients Think
“We were struggling with poor EE signal in our back office, which was causing delays in processing payments and frustrating our team. After the signal booster installation, our signal jumped from 0 bars to 4 bars, and everything runs smoothly now. The installation team was professional and finished the job in just a few hours. Highly recommended!”
“Working from home in the basement was a nightmare with almost no mobile signal. I couldn’t take calls or use my mobile hotspot reliably. The signal booster installation changed everything! I now have a stable 4-bar connection, and my video calls are crystal clear. It was well worth the investment.“
“Our warehouse had almost no signal due to thick walls, making it hard to coordinate with the team. After the booster system was installed, the signal is strong and reliable across the entire building. Communication is now seamless, and the whole process was completed in one day. The team went above and beyond!”
“Living on the bottom floor of my building, I couldn’t get a decent signal for calls or data. The booster installation solved everything! The team was efficient, and now I have full bars throughout the apartment, even in the basement parking. It’s a game-changer.”
“Our rural location meant guests constantly complained about poor mobile signals in their rooms. After installing the signal booster system, we’ve had nothing but praise from guests. The installation team was quick and ensured the job didn’t disrupt our operations. Highly recommended for businesses like ours!”
“Living in a remote area, we had no mobile signal, and staying connected was a huge challenge. After the booster installation, we finally have a reliable signal. The team worked diligently, and the result is amazing—3 bars where there used to be nothing! We’re thrilled.”
“Running a small business requires constant communication with customers, but our shop had terrible signal, especially in the storage area. After the signal booster was installed, we went from barely 1 bar to a consistent 4 bars. Calls are clear, and mobile payments are processed in seconds. I couldn’t be happier!”
“I live in a rural area where mobile signal was practically non-existent. The signal booster installation was a lifesaver. It took a full day to set up, but now I can work from home without any interruptions, even during video conferences. Fantastic service!”
“Our clinic faced serious communication issues due to poor mobile signal in the consultation rooms. This was affecting patient care and safety. After the booster was installed, we have full signal throughout the clinic. The installation team worked around our schedule, and we couldn’t be more satisfied.”
“We live in a big house, and some rooms, especially upstairs, had terrible signal. The booster system has made a huge difference—now we have 4 or 5 bars everywhere, and even the kids can stream videos without complaining! The installers were friendly and explained everything clearly.”
“Our factory is located in an industrial area with poor reception. Communication between departments was a big challenge. The signal booster installation solved this problem completely. Now we have a strong and stable signal throughout the facility, which has improved efficiency and safety for our team.”
“Our venue hosts weddings and conferences, but poor mobile signal was a constant issue for our guests. After the installation of the signal booster system, we’ve seen a dramatic improvement. Guests are happy, and it’s one less thing for us to worry about. Excellent service!”
Why Do I Need Better Cellular Connectivity When I Have WiFi?
If you already have WiFi installed in your shopping centre, you might think there’s no need to invest in a mobile signal booster to improve cellular connectivity. However, WiFi can never replace mobile phone coverage because it serves a different purpose.
Many shoppers might feel reluctant to log in to public WiFi, especially if they have to join multiple different WiFi networks as they move around the shopping centres. Improving mobile connectivity means you can offer a streamlined and seamless shopping experience and encourage customers to spend more time and money in your stores.
Here are some of the main benefits of combining existing WiFi infrastructure with enhanced mobile connectivity through our signal boosters:
Fewer signal interruptions and a more reliable signal than WiFi helping customers stay online.
Less interference, regardless of how many staff and customers are connected.
Seamless connectivity throughout your shopping centre, so there’s no customer frustration with dead zones or missed phone calls.
A more secure connection compared to WiFi and customers can easily get online without needing to log in.
Why Choose NetCov?
At NetCov, our aim has always been to improve mobile connectivity and ensure our clients receive the highest quality voice and data signals to improve their business productivity. Working with our qualified team means you benefit from our years of experience, guidance tailored to the retail sector and ongoing maintenance to ensure your signal boosters continue to perform.
Choosing our service means:
You will receive the highest quality mobile signal-boosting equipment from CEL-FI, including exterior antennas, coaxial cables, amplifiers and internal antennas.
You can rely on our decades of experience and expertise in improving cellular connectivity in the UK.
You will be working with the leading telecommunications company in the British market.
Our Signal Booster Installation Process
Free Initial Consultation
Our free consultation includes an on-site visit where our experienced team will measure the strength and quality of the existing signals and provide you with a proposal and price estimate.
Design and Planning
Next, our team will put together a full design plan for the project, including personalised CAD schematics, based on your requirements. This includes the option of discreet antennas.
Professional Installation
Our qualified engineers will then install your Ofcom-approved signal-boosting system to boost connectivity in your workplace. Complete set-up and installation is always included in our service.
Ongoing Maintenance
All of our signal boosters include ongoing maintenance and support from our expert engineers to ensure their continued performance. Our team will be on hand to make any necessary improvements post-installation.
Networks We Cover
Our shopping centre signal boosters are the best way to enhance the customer experience and reduce customer dissatisfaction. NetCov offers Ofcom-certified signal-boosting solutions for all the most popular UK networks, including Three, Vodafone, EE and O2.
View All NetworksOur Locations
We design and install signal boosters in shopping centres across the UK, including London, Manchester, Birmingham and Bristol. So, wherever your shopping centre is located, you can rely on us to boost your mobile signal coverage.
Sectors We Work With
Get In Touch
Speak to a member of our friendly team to get expert advice on starting your journey towards better internet connection for your business.
Shopping Centre Signal Booster FAQs
The only way to reliably enhance insufficient mobile voice and data signals in a shopping centre is through our signal-boosting devices. Our high-performance signal boosters work by capturing the weak existing signal and amplifying it in a booster device. This boosted signal can then be sent to the areas of your shopping centre with poor signal quality, ensuring that shoppers have a seamless and reliable signal no matter where they are in the shopping centre.
Learn more by booking your free consultation.
Installing one of our high-performance signal boosters is the best way to improve connectivity across your shopping centre, increase customer satisfaction and boost profitability. Here are a few ways that improved cellular connectivity can make a difference in shopping centres:
- Payment systems and payment authentication
- Access to banking apps to complete purchases
- An internet connection allows customers to research products
- QR code access
- Kiosk connectivity
- In-store access to coupons, loyalty cards and discounts
- Connectivity for delivery drivers
- Access to emergency services
- Parking monitors
- Stock computer systems
- Back-up security and safety systems.
Shopping centres generally receive poor phone signals due to the building materials, which either block or significantly weaken the signal for the receiver. Materials such as glass, concrete and metal, usually used to build shopping centres, block the user from receiving the best signal inside the shopping centre. Other contributing factors include location, weather, heavy cellular traffic and more.
Using a phone signal booster from NetCov will help improve phone connectivity inside shopping centres. Get in touch with our team to book your free initial consultation.
Yes, our signal-boosting solutions are an affordable solution to poor mobile connectivity in shopping centres. The exact cost of installation can vary depending on the size of your shopping centre, the number of shops and the quality of your existing signal. However, your initial investment will be worthwhile due to the many benefits to customers, staff and your shopping centre as a whole.
At NetCov, we offer a free initial consultation, including a site visit if required, and a free price estimate which covers complete installation and ongoing maintenance. So, if you are interested in improving your shopping centre’s connectivity please get in touch with our team.
