How Can Your Retail Store Benefit From a NetCov Signal Booster
It’s now more important than ever for shoppers to remain connected. Whether it’s Googling a recipe, checking the price of a product online or sending a picture of an item to a friend, a reliable connection is essential for a good shopping experience. Investing in a NetCov signal booster means your retail store can offer your customers the best shopping experience, reduce frustration and boost profitability.
Here are some of the main reasons why we believe a reliable phone signal is crucial for retail stores and outlets:
- Customers can use their phones for research. 56% of in-store shoppers use their smartphones to shop or research items while in a physical store. Boosting connectivity can provide your customers with a better shopping experience. They can easily check online recipes while shopping for ingredients or compare your product with a competitor’s.
- Customers can use loyalty cards more easily. Improving your mobile signal strength can make it easier for customers to activate their digital loyalty cards. This can also improve their shopping experience by allowing them to accrue loyalty points and access discounts.
- Make it easier to pay for items. Although an internet connection isn’t required for Apple Pay or Google Pay, access to fast mobile data can help your customers check their bank balances, authenticate payments or move money around to complete their purchases.
- Improve customer communication. A strong, reliable voice and data connection means customers can stay connected to the outside world throughout their shopping experience. They can easily send a text telling their partner they’ve forgotten the shopping list and there’s no reason for them to leave the store if they need to make an important call.
- Boost operational efficiency. Better communication also means that staff can stay connected, improving productivity levels.
- Enhance your brand reputation. Customers can easily get frustrated if they miss a call while in your store or can’t get online when they need to. Investing in a signal booster can eliminate this frustration helping to improve your business’s reputation.
- Allow both staff and customers to place emergency calls. Improved mobile phone connectivity means that emergency services can easily and quickly be contacted in an emergency. It also acts as a backup for security and fire alarm systems.
How Do Signal Boosters Work in Retail Stores?
What Affects Mobile Phone Signal Strength in Retail Stores?
Several factors can affect mobile phone signal strength in retail stores, including:
- Building materials. Many of the most common building materials in retail stores can deflect or block mobile phone signals, including fibreglass insulation, concrete or brick walls, and steel roofs.
- Physical barriers or obstructions. Surrounding tall buildings, hills or trees can affect your retail store’s connectivity.
- Network congestion. If your retail store is in a busy city centre or located in a larger shopping centre, there will be many people trying to get online or place calls. This can reduce mobile phone signal strength.
- Location. If your retail store is in a remote area, this could mean it’s a long distance from a mobile phone tower which reduces connectivity.
- Weather conditions. Rain, fog, and thunderstorms can affect phone signal strength. This can be a significant issue in winter, especially if your retail store is in an exposed location.
How Do Signal Boosters Improve Poor Mobile Signal in Retail Stores?
Our cell phone signal boosters for retail stores work by picking up your desired network (including EE, O2, Vodafone, Three and many others) and amplifying it in the areas of your retail store with poor existing signal quality. For larger retail stores or outlets, you can have multiple devices set up around the building to ensure complete and seamless connectivity.
To learn more about our Ofcom-certified retail cell phone signal booster​s, you can get started with a free initial consultation.
Why Do I Need Better Cellular Connectivity When I Have WiFi?
It’s a common misconception that WiFi replaces the need for better cellular connectivity. Many shoppers don’t want the hassle of having to log in to store WiFi or are concerned about security issues. Improving connectivity means you can offer your customers a stress-free shopping experience and allow them to easily research products, seek advice from friends and complete their purchases.
Here are some of the main benefits of combining existing WiFi infrastructure with enhanced mobile connectivity through our signal boosters:
Fewer signal interruptions and a more reliable signal than WiFi helping customers stay online.
Less interference, regardless of how many staff and customers are connected.
Seamless connectivity throughout your retail store, so there’s no customer frustration with dead zones or missed phone calls.
A more secure connection compared to WiFi and customers can easily get online without needing to log in.
Why Choose NetCov?
At NetCov, we aim to provide the retail sector with the best-quality voice and data signals to boost customer satisfaction, reduce frustration and enhance workplace operations. Working with our qualified team means you benefit from our years of experience, guidance tailored to the retail industry and ongoing maintenance to ensure your signal boosters continue to perform.
Choosing our service means:
You will receive the highest quality mobile signal-boosting equipment from CEL-FI, including exterior antennas, coaxial cables, amplifiers and internal antennas.
You can rely on our decades of experience and expertise in improving cellular connectivity in the UK.
You will be working with the leading telecommunications company in the British market.
Our Signal Booster Installation Process
Free Initial Consultation
Our free consultation includes an on-site visit where our experienced team will measure the strength and quality of the existing signals and provide you with a proposal and price estimate.
Design and Planning
Next, our team will put together a full design plan for the project, including personalised CAD schematics, based on your requirements. This includes the option of discreet antennas.
Professional Installation
Our qualified engineers will then install your Ofcom-approved signal-boosting system to boost connectivity in your workplace. Complete set-up and installation is always included in our service.
Ongoing Maintenance
All of our signal boosters include ongoing maintenance and support from our expert engineers to ensure their continued performance. Our team will be on hand to make any necessary improvements post-installation.
Networks We Cover
Our high-quality signal boosters for retail outlets and stores can boost connectivity helping to improve your customer’s shopping experience. NetCov offers Ofcom-certified signal-boosting solutions for all the most popular UK networks, including Three, Vodafone, EE and O2.
Our Locations
We design and install signal boosters in retail stores and outlets across the UK, including London, Manchester, Birmingham and Bristol. So, wherever your retail store is located, you can rely on our team to enhance your connectivity.
Sectors We Work With
Get In Touch
Speak to a member of our friendly team to get expert advice on starting your journey towards better internet connection for your business.
Retail Signal Booster FAQs
Many retail stores have poor mobile signals, which can be incredibly frustrating for customers who need to get online, send a text or make a call. This is because many retail stores are constructed from building materials which can block or deflect mobile phone signals. Modern purpose-built retail stores might be made from concrete and steel which can reduce connectivity, while stores in repurposed buildings might have thick brick walls which can also hurt signal strength. Other issues affecting signal strength include:
- Location and distance to mobile phone towers
- Network congestions
- Nearby structures or obstructions
- Weather
If your retail store or outlet has poor connectivity, improving it should be a key priority to enhance the customer experience, reduce frustration and increase profitability. At NetCov, we offer high-quality mobile signal boosters that are designed to improve connectivity by amplifying existing signals.
Yes, our signal-boosting solutions can be an affordable way to boost connectivity in your retail store. Installation costs can vary depending on the size of your store and your exact requirements. However, the initial investment required will quickly be worthwhile due to the numerous benefits of enhanced connectivity to your customers, staff and business.
At NetCov, we offer a free initial consultation, including a site visit if required, and a free price estimate which covers complete installation and ongoing maintenance. So, if you are interested in improving your retail store’s connectivity please get in touch with our team.
Providing your customer with a reliable and comprehensive mobile signal is the best way to improve connectivity and increase customer satisfaction. This allows your customers to stay connected no matter where they are located in your retail store. Here are some retail services that can be improved by better cellular connectivity:
- Payment systems and payment authentication
- Access to banking apps to complete purchases
- QR code access
- Inventory management and warehouse operations
- Kiosk connectivity
- In-store access to coupons, loyalty cards and discounts
- Connectivity for delivery drivers
- Access to emergency services.
- Back-up security and safety systems.
The only way to reliably improve your voice and data signal in a retail environment is to invest in one of our signal-boosting devices. Our Ofcom-approved signal boosters work by amplifying the existing signal and sending it to the areas of your store with poor existing connectivity. This ensures your customers have access to a reliable signal no matter where they are in your store and helps improve the range of services you can offer.