What Are The Benefits Of 5G For Businesses?

5G is the fifth generation of mobile network. It’s stronger and faster than its predecessor, 4G, and is offered by the UK’s main mobile network operators (MNOs). This means that between 61% and 79% of premises now receive outdoor coverage from one of the MNOs.  But what does that mean for businesses? And what are the benefits of 5G for businesses?

Put simply, businesses can benefit from the following when using 5G:

• Seamless calls
• Internet of Things (IoT)
• Enhanced customer service
• Automation and AI
• Improved logistics and supply chain management
• Better video conferencing
• Alternative to a fixed line

Keep reading on to discover how 5G will benefit businesses.

What is 5G?

5G is the fifth-generation mobile network that is used by the main four UK MNOs: O2, EE, 3, and Vodafone. It has speeds that can range from 100 Mbps to 20 Gbps, and is around 100 times faster than 4G.

For more information on 5G, take a look at our article, “What is 5G and how does it work?”.

What Are The Benefits Of 5G Technology For Businesses?

Businesses can benefit from the implementation of 5G. Here’s what you can expect to gain:

Seamless calls

5G uses a lower latency and a higher radio frequency, which is less clustered. This allows information to be transmitted faster and clearly.

Businesses that rely on calls as part of their job role can hugely benefit from 5G in the workplace and in their employees’ homes (if this is something that is supplied). The connection 5G offers will enable seamless phone calls between your employees and your customers.

Businesses that use a mobile VoIP can download an app that connects directly to their telephone system. Using this alongside a 5G network will improve call quality that is almost ‘lag-less’.  

Internet of Things (IoT)

The Internet of Things (IoT) is an automated process that connects machines to a unified network using a data connection. In simpler terms, it is a machine-to-machine connection.

5G introduced us to a faster and more reliable network. Because of this, machine-to-machine communication will be improved, with faster connections and the ability to send more data. This means that businesses that use 5G can have a more reliable connection between their automated machinery, which will improve their efficiency.

Enhanced Customer Service

Most businesses want to provide an excellent service to their customers. This high level of service doesn’t have to only come from your employees; it can come from the things you offer your customers, too. For example, with the use of 5G, you can offer more interactive and engaging marketing that customers will want to be involved in. Think of things like:

• Live events
• Real-time polls
• Interactive videos

If you’ve got a network that can handle these, you’ll more than likely be remembered by your customers for the engaging content you offer them.

Automation And AI

As 5G improves, AI and automation are set to benefit largely from its high-speed and low latency. 5G can support many complex AI algorithms and automation processes. This will provide businesses with the opportunity to lean on these systems for things such as automating repetitive tasks and analysing large data sets. This can save a lot of time in the workplace and make the business more productive.

Improved Logistics And Supply Chain

For businesses that have a large supply chain or work in logistics, 5G can be a huge benefit. It can help to streamline your supply chain and reduce costs by allowing:

• Real-time tracking data
• Predictive analysis

Real-time tracking will allow you to track shipments, vehicles, and goods so you know exactly where they are and what could be holding them up. Predictive analysis will allow you to predict potential disruptions in the supply chain before they become an issue.

Better Video Conferencing

Just like 5G can improve the quality of phone calls, it can improve the quality of video calls too. This means better connection during calls and conferences, and no more annoying lag or frozen screens. Plus, mobile users on 5G can join seamlessly too!

Having a high-quality network that can support your video calls is especially important for businesses that talk to clients and remote workers this way.

Alternative To A Fixed Line

Businesses that are in rural areas and/or have a poor broadband speed might want to switch to 5G as an alternative to using a fixed line. This is especially helpful for businesses that are too far away from their nearest fibre connection. Your business shouldn’t have to suffer because of your location!

How Certain Industries Can Benefit From 5G

As well as benefits for businesses in general, there are certain industries that could improve business operations and efficiency through the use of 5G.

The Healthcare Sector

The healthcare sector could hugely benefit from 5G due to its use of telehealth services, machinery, and even the apps and systems they use in and out of the hospital. Having a strong network that can support these things can be vital and improve the overall efficiency of the business and workforce.

The Retail Sector

With the advancements of 5G and the increase in online shopping, many retail businesses are improving or creating a new online marketplace for their customers. What’s more, 5G may support the evolution of the online shopping experience through things like augmented reality and virtual reality, where customers can virtually ‘try on’ and visualise products in their own environment.

Manufacturing and Transportation

Through the use of 5G, manufacturing and transportation industries can benefit from real-time tracking of their products, shipments, and vehicles so they know exactly where they are at all stages of their journey. Not only this, but 5G supports predictive analytics that will help you spot and deter any potential disruptions to the supply chain before they become a bigger issue.

The Education Sector

Schools, Colleges, and Universities will all benefit greatly from a strong network connection like 5G. Not only do the students rely on a fast and reliable network, but the staff and systems will, too. With technology quickly becoming such a large part of the education system, now is the perfect time to explore the benefits of 5G.

How Signal Boosters Could Help You

We know how frustrating it can be to have a poor network connection. That’s why, here at Netcov, we have over 35 years of experience in mobile connectivity to provide you with high-performance, Ofcom-approved signal boosting systems.

We work with industry-leading networks such as EE, Vodafone, and O2 to ensure all businesses can have access to high-performance signal boosters to improve workplace communication, productivity, and profitability.

Ready to take the next step to gaining a stronger network connection? Contact us today, and one of our representatives will be in touch!